Frequently Asked Questions
-
At NaMa, we're dedicated to providing options that cater to your preferences. Whether you desire a brief burst of style or a more enduring charm, we offer two distinct application methods:
For a Quick Flair: Lasts up to 10 days.(Pregnancy Safe)
Perfect for spur-of-the-moment escapades and a temporary dazzle. Just apply with our gentle Sticky Tabs.
Sustain the Glamour: 15-30 days(NOT Suitable to use during Pregnancy)
For those with busy, practical lifestyles who need strong, long-lasting nails. Use our exclusive UV Solid Gel Sticky Tabs and finalize with a UV lamp. Find the set Here!
Your individuality is crucial! The actual longevity may differ depending on your specific activities, habits, and how meticulously you apply the product. With NaMa, you decide how long your style stays. -
*Handcrafted Excellence: Every NaMa nail is expertly crafted by our in house nail artists, delivering the sophistication and quality of a salon visit without the associated time and expense.
*Distinctive Designs: Our designs originate from unique concepts that blend contemporary trends with classic elegance.
*Superior Materials: We use only high-quality materials to guarantee durability and a chip-resistant finish. -
Each NaMa nail set you select comes with a kit brimming with essentials, ready to ensure you dazzle from the start:
*Adhesive Magic: Two Sticky Tab Sheets, for effortless style security.
*Surface Smoother: One Sponge Buffer, for ideal preparation.
*Shape Artist: One Nail File, to customize your tips' narrative.
*Prepping Pads: Two Alcohol Wipes, to provide a pristine surface.
*Cuticle Partner: One Crystal Stick, for grooming and refining the base of your nails. -
Absolutely! Our handcrafted nails are more than a single-use accessory. Imbued with our commitment to excellence and uniqueness, NaMa's press-on nails cater to the contemporary connoisseur of both fashion and eco-friendliness. They are crafted to be worn multiple times with careful application and removal, ensuring each time is graced with a touch of sophistication. Discover the allure of beauty that's both innovative and sustainable with NaMa.
-
Check out our full size guide
IMPORTANT: Consider SIZING UP if you have Flat Nail Beds or you are between two sizes.
-
NaMa is a UK-based company now offering shipping across the United Kingdom and Europe. Orders are fulfilled within 2–3 working days prior to dispatch.
United Kingdom
• Standard shipping: £3.89
• Free standard shipping on orders over £50
• Free express shipping on orders over £80
Europe
• Standard shipping: £8
• Free standard shipping on orders over £70
• Estimated delivery: 4–12 working days, with full tracking provided• We currently ship to: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain (mainland), Sweden, and Switzerland.
International Shipping – Customs Duties & Import Taxes
All orders are shipped from the United Kingdom. Please be aware that international shipments, including those to countries within the European Union, may be subject to customs duties, VAT, or other import taxes upon arrival. These charges are determined by the destination country’s customs authorities and are the responsibility of the recipient.
NaMa Nails Ltd has no control over these charges and cannot predict the exact amount that may be applied. We recommend contacting your local customs office for more information on potential fees before placing your order.
Failure to pay applicable duties or taxes may result in your parcel being delayed, returned, or discarded by customs. In such cases, refunds will not be issued for the original shipping costs or the products.
Thank you for your understanding.
Detailed shipping information, including rates and delivery estimates, is available at checkout
-
We recommended using our complimentary nail file to file down the edges of the press-on nails for a better fit on your natural nail bed.
-
Unfortunately, we do not offer exchanges due to hygiene reason, we recommend you to correctly measure your nails before purchasing.
-
This may due to several reasons:
You may have FLATTER NAIL BEDS. Our press-on nails are naturally curved with a slightly 'C' shape and will feel tighter on flatter nail beds. The simple fix is to run the nail under hot water or a blow dryer , the gently press them onto a flat surface to flatten then out, so they will fit better on your natural nails.
Alternatively, you may selected a press-on nail SHAPE THAT IS UNSUITBALE for your natural nail shape. For example, selecting an extra short nail style may no provide you with enough nail coverage if you have longer and wider a nail beds.
TIP: Before purchasing, measure the length of your natural nails to ensure they are shorter than the press-on nails. The length information for press-on nails can be found in each product's description.
-
Cut the sticky tab into a small piece and apply it on where the gap is before putting the Press-On nail on. Apply the Press-On nail at 45-degree angle and push to the cuticle, press firmly for at least 10 sec. Maintaining even pressure cross the entire surface.
-
Double-check a few details just to ensure everything is working as it should:
1. Was the UV light fully charged before use?
2. Did you select the correct size UV sticky tabs for each nail?
3. When applying the press-ons, did you apply even firm pressure to ensure the press-ons, UV sticky tabs, and your natural nails adhered properly?
4. How long did you cure them under the UV light? We recommend 2 minutes per finger for light-coloured nails, and 3-4 minutes per finger for dark-coloured nails or those with jewels. It’s also helpful to cure both from above and underneath the nail to ensure a strong hold.
If you’ve followed these steps and they’re still not staying on, please contact us on live chat