Refund policy

Returns & Exchanges:

Due to hygiene considerations, we cannot process exchanges or refunds in instances where you have changed your mind or desire a different style or size.

Please ensure you carefully review your order and select your size based on our sizing guide prior to finalizing your purchase. We greatly appreciate your understanding in this regard. The trust you have in us is valued, and your health and safety remain our utmost priority.

Faulty Items:

In the unlikely event that you receive a defective item or we make an error, please contact us without delay. We are committed to resolving such matters promptly and attentively, addressing each on an individual basis to guarantee your total satisfaction.

We regret to inform you that returns on sale items are not accepted.

We appreciate your decision to choose NaMa Nails.

Should you have any additional inquiries or need further assistance, feel free to reach out to us at contact@namanails.com. Our team is dedicated to supporting you during the return process.

You will be notified once your return has been received and inspected. Following approval, your refund will be processed to the original payment method within 10 business days. Keep in mind that your bank or credit card company may also require additional time to process and post the refund.