Shipping policy
UK Shipping
At NaMa, our passion is crafting and delivering unique nail art to enthusiasts across the the UK and Europe. During checkout, you’ll find detailed information on shipping, including costs and estimated delivery times. The standard UK shipping cost is £3.89. Additionally, we’re delighted to offer FREE standard UK shipping on all orders over £50 GBP and FREE EXPRESS UK shipping on orders over £80 GBP.
EUROPE Shipping
Enjoy the elegance of NaMa Nails delivered to your doorstep across Europe. We offer standard international shipping for £8, with FREE shipping on orders over £70. Estimated delivery: 4–12 working days, depending on your location. Delivery time is based on average estimates, and tracking updates may occasionally be delayed. All orders are fully tracked for your peace of mind.
We currently ship to: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain ( Mainland), Sweden, and Switzerland.
International Shipping – Customs Duties & Import Taxes
All orders are shipped from the United Kingdom. Please be aware that international shipments, including those to countries within the European Union, may be subject to customs duties, VAT, or other import taxes upon arrival. These charges are determined by the destination country’s customs authorities and are the responsibility of the recipient.
NaMa Nails Ltd has no control over these charges and cannot predict the exact amount that may be applied. We recommend contacting your local customs office for more information on potential fees before placing your order. Failure to pay applicable duties or taxes may result in your parcel being delayed, returned, or discarded by customs. In such cases, refunds will not be issued for the original shipping costs or the products.
Thank you for your understanding.
Shipping Timeline
Kindly be advised that the fulfilment of your order will take an average of 2 to 3 working days prior to dispatch. Note that our operations are conducted on business days, not including weekends and public holidays. You will be notified via email with a tracking number once your NaMa package is on its way to you.
Disclaimer for Incorrect Address:
The buyer is responsible for ensuring that the shipping address provided is accurate.
Lost/Stolen Packages:
NaMa Nails Ltd.'s online shop is not liable for lost or stolen packages. If your tracking information indicates that your package was delivered to your address and you have not received it, please report this to your respective shipping carrier using the information provided on our Tracking Page.